Terms

What Zunsho is

A booking link for in-person pros. Depending on the service, customers either send a request with what they want, photos and preferred dates, and the pro decides whether to accept it, or book one of the times the pro has opened straight away. A pro can also invite a customer to a consult first. Zunsho is the tool between them; it is not the pro's business, and it is not a party to the agreement between a pro and a customer.

For pros

• You sign in with a link sent to your email. Keep your email account safe: anyone who can read it can sign in as you.
• You are responsible for your page: your services, prices, policy and photos, and for following the law where you work, including taxes and consumer rules.
• Only upload photos you have the right to use.
• Answer requests honestly, and keep the promises your policy makes.
• The times you open (your weekly hours, days off and openings) are times customers can book straight away. Keep them true, and keep the bookings made in them, or move or cancel them through the app so the customer is told.
• Use your customers' details only for their requests and bookings. Don't add them to marketing emails or texts unless they agree.

Deposits and payments

In this version, customers pay pros directly, by e-Transfer, Zelle, Cash App, cash or another way the pro describes. Zunsho does not receive, hold or refund any money. Whether a deposit is refunded is set by the pro's policy and is between the pro and the customer.

Zunsho is free to use right now. If we add paid plans, we will email pros at least 30 days before anything they use costs money.

For customers

• A request is not a booking. It becomes one when the pro accepts it and, if they ask for a deposit, when they mark it received.
• Booking a time on a pro's page books it at once. If the service asks for a deposit, the deposit keeps the time: if the pro hasn't marked it received by its deadline, the time is let go and you're told.
• The pro's policy, shown before you send your request, book a time or book a consult, applies to that booking and to any consult.
• Cancelling, lateness and no-show rules are set by each pro in their policy, not by Zunsho, and Zunsho does not enforce them.
• We don't check pros' identity, licences or work. Send a deposit only if you're comfortable with the pro.
• To ask the pro a question, reply to any email about your booking.

Fair use

Do not send fake or abusive requests, harass anyone, offer anything illegal, upload other people's photos without permission, or try to break, overload or get around the service's protections. We may remove content or close accounts that do.

Your content

What you add stays yours. You let us store it, show it on the pages it belongs to and send it in the emails a booking needs, so that the service works.

Keeping it running

We work to keep Zunsho available and correct, but we cannot promise it will always be either. We may change or stop features. When a change matters to you, we will email pros and say so here before it happens.

Responsibility

As far as the law allows, Zunsho is provided as it is, and we are not responsible for what happens between a pro and a customer, including payments, appointments and the work itself.

Stopping

You can stop using Zunsho at any time. We may suspend an account that breaks these terms.

Which law applies

To be confirmed by the operator before launch.

Contact

Nexora Unity LLC, 1007 N Orange St, 4th Floor #4813, Wilmington, DE 19801. hello@holdtobook.com